Notice for Users of the Old GOODSMILE ONLINE SHOP

*The information on this page applies to orders shipped to regions other than Japan and Taiwan.

The old GOODSMILE ONLINE SHOP Website, which ceased operations on February 28, 2024, will be permanently closed on June 3, 2026 (JST).

Important notices regarding the service termination are summarized on the following page. We kindly ask the old GOODSMILE ONLINE SHOP users to please check this page to ensure you have saved your order history and transferred your membership information.

(Important) Notice of Closure of the Old GOODSMILE ONLINE SHOP Website

User Guide until Site Closure

Please check the following details regarding the use of the old GOODSMILE ONLINE SHOP until the website closes.

About Order History

Order history that was available on the old GOODSMILE ONLINE SHOP cannot be viewed from your new Good Smile Company Online Store account. Please access the old GOODSMILE ONLINE SHOP website to check your old Order History.

*You can use the same login information as before when logging into the previous online shop.

About your Account's Login Information

1. If you have a registered account on the old GOODSMILE ONLINE SHOP

  • You registration has been transferred to the new Good Smile Company Online Store, but you will need to re-enter certain information required for registration on the new site and change your password in order to access your account. Please see this notice for more information.
  • Your login information on the old GOODSMILE ONLINE SHOP website will not be overwritten when setting new login information on the Good Smile Company Online Store website. When logging in to your account on the GOODSMILE ONLINE SHOP website, please use the same login information as before.

The following information has been automatically transferred to your new Good Smile Company Online Store account. Other information requires reregistration.

  • Name
  • Gender (Optional)
  • Date of Birth (Optional)
  • Latest shipping address registered on the GOODSMILE ONLINE SHOP website



2. If you do not have an account on the previous online shop

  • Please click here to register for a Good Smile Company Online Store account.
  • If you had previously registered as a member on the previous online shop but canceled your membership, please click here to register as a new member.

About Debit Cards and Prepaid Cards

It was possible to place orders with debit cards and prepaid cards on the previous online shop, but you will not be able to use those cards on the new website. Please use a different payment method.

*If you placed an order on the previous online shop, your registered credit card information will be used for payment.

Regarding Email Addresses that Cannot be Registered

Email addresses that fall under the following categories cannot be used to register a Good Smile Company Online Store account. For more information, check this notice.

  • Plus addresses
  • Email addresses that violate RFC


While plus addresses could be used for registration on the old GOODSMILE ONLINE SHOP website, please note that plus addresses cannot be used on the new Good Smile Company Online Store website.