Apology and Notice Regarding figma Yotsuyu Hirasaka

Thank you for your continued support of Good Smile Company products. A defect has been identified in some of Max Factory's figma Yotsuyu Hirasaka released on the 24th April 2019.

  Affected Products
Max Factory
figma Yotsuyu Hirasaka
(JAN：4545784065518)

Defect Details
Upper arm parts are not connecting correctly to Kotobukiya's Megami Device: Kaede Agatsuma (sold separately).

Defect Replacement
If you are unable to connect the parts onto the Megami Device figure, please contact our customer support team and we will send a replacement part starting from June 2019.
Replacement parts will no longer be shipped as support period for this issue has ended.
 

 

 

Good Smile Company Customer Support
https://support.goodsmile.com/hc/en-us

 

We apologise for this defect and will strive to prevent similar problems in the future.