Password Change Request for Users with Accounts Migrating from the GOODSMILE ONLINE SHOP

2024.02.27

Thank you for your continued support of Good Smile Company products.

In pursuit of further enhanced customer satisfaction, the GOODSMILE ONLINE SHOP has undergone a complete renewal as of February 28, 2024.

Due to changes in our user management system during the renewal, users with accounts from the old GOODSMILE ONLINE SHOP will need to enter new information required for registration on the new site and change your password in order to access your account.

We apologize for the inconvenience this may cause, but we ask that you follow the steps below to set your password.

*Please note that users can log in to the old GOODSMILE ONLINE SHOP to check account information using their old login information.

Resetting Your Password

1. When logging in to the new website for the first time, please enter the email address used to register your old GOODSMILE ONLINE SHOP into the form here.

2. An email will be sent to the email address entered. Access the URL provided in the email and reset your password.

3. Log in using your new password.

The password reset email may be sent to your spam or trash inbox in certain cases. If you do not receive the email, please be sure to check your spam or trash inbox.