Notice Regarding Shipping Delays for Orders Bound for Canada
2024.12.17
Thank you for your continued support of the Good Smile Company Online Store.
This is to inform you that due to the postal service strike occurring in Canada, postal services to Canada via the Japan Post Service are temporarily suspended. As a result, the Good Smile Company Online Store is currently experiencing significant delays in the shipping of products to orders bound for Canada.
Impact
● Delayed shipping for orders bound for certain regions
● Temporary suspension of shipping for new orders bound for Canada
Support Provided
In order to minimize the impact on customers with outstanding orders, the following actions will be taken:
● Alternative methods of delivery will be explored for orders that have not been shipped.
● If shipments are returned to us, alternative methods of delivery will be explored.
We apologize for any inconvenience this may cause and appreciate your understanding and patience on the matter. All inquiries regarding this matter will be handled by the Good Smile Company Customer Support team.
Good Smile Company Customer Support
https://support.goodsmile.com/hc/en-us
We look forward to your continued support of our products.